Mô tả công việc
RESPONSIBILITIES:
- Review and analyze User Stories, Acceptance Criteria and release plans to understand business rules end-to-end.
- Clarify requirements with the BA/PO early to close gaps before development starts.
- Create test plans, test scenarios, test cases, checklists and test data based on real business flows across multiple user roles (buyers, sellers/exhibitors, expo organizers, admins).
- Perform manual testing (Functional, Integration and Regression) on web platforms in the Staging and UAT environments.
- Verify data consistency between connected systems and portals, including localization (English/Vietnamese).
- Test from the end-user perspective to ensure a smooth, reliable user experience.
- Log and track bugs in Jira with clear steps to reproduce, environment details and evidence.
- Verify bug fixes and perform regression testing before each release.
- Support UAT with internal stakeholders and partners when required.
- Work closely with Developers, BA and PO in the Agile/Scrum process, from sprint planning to retrospective.
- Analyze the root causes of defects and suggest improvements to product quality and the QA process.
REQUIREMENTS
- 3+ years of experience in Manual QA.
- Strong understanding of SDLC, STLC and Agile/Scrum.
- Good at analyzing business logic and multi-role workflows.
- Experience testing complex business flows on web applications.
- Strong critical thinking and problem-solving skills.
- Able to write clear, structured and detailed test cases and bug reports.
- Basic SQL knowledge to verify data.
- Experience in API testing with Postman or similar tools.
- Good communication skills and working English to read requirements and write test documentation.
- Familiarity with Jira and Confluence.
Nice to Have
- Experience in E-commerce / B2B Marketplace, SaaS projects.
- Experience testing event, live streaming or video platforms.
- Experience supporting UAT with clients or partners.
- Basic knowledge of Automation Testing (e.g., Playwright).
- Able to read system logs and use browser DevTools for troubleshooting.
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Unique benefits:
- Social insurance coverage upon signing your employment contract.
- Generous leave policy: 12 annual leave days plus all Vietnamese public holidays.
- 13th-month salary (applicable from the probationary period).
- Company-provided equipment.
- Well-stocked pantry: tea, coffee, snacks, microwave, etc.
- Engaging company activities: Company trips, team-building events, regular internal events (including live music performances!), and access to company-sponsored badminton courts.
